What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Walter's-Eaton's Electric, Plumbing, Heating & AC, we know that choosing a company you can count on to perform AC repair in Ellsworth is important. We get how important it is to find a trustworthy company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A trustworthy company that can do AC repair should have a variety of references they’ll happily provide you. Call these references and learn all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you go with has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Walter's-Eaton's Electric, Plumbing, Heating & AC a call at 715-318-6728. We’re happy to help!